To stop printing in ink-backup mode, reinstall the missing cartridge. Repeat the cleaning and reinstalling steps Repeat the steps in Step one and Step two to inspect and clean the cartridges again, and then try printing again. Remove, inspect, and reinstall the problem cartridge. We were unable to find any drivers for your product. HP’s driver suite for printers and multi-function devices Supplier: When prompted, make sure plain white paper is loaded correctly in the product, and then press OK on the product control panel.

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Follow these steps in the order presented to resolve phofosmart issue. Any warranty support needed would be completed by the reseller that sold the product. Removing and reinstalling the cartridge may help. Repeat this step for each cartridge. Europe, Middle East, Africa. Carriage contacts inside the product.

See your browser’s documentation for specific instructions. Contact HP Support to schedule a repair or replacement. Color or Right Print Cartridge is not compatible. Print in ink-backup mode.

For a demonstration on removing and replacing print cartridges, follow these steps. Let HP identify any out-of-date or missing drivers and software.


HP Photosmart D Printer series Product Information | HP® Customer Support

When prompted, make sure plain white paper is loaded correctly in the product, and then press OK on the product control panel. The How do I?

HP cannot guarantee the quality of remanufactured or refilled cartridges. To install a tri-color cartridge, insert it into the left slot. Press down on the cartridge that you want to remove, and then slide it out of the carriage to remove it.

The color of the indicator corresponds with the problem photosmadt. This page requires Javascript.

HP Customer Support – Software and Driver Downloads

Remove the cartridge from the slot on the left to replace the tri-color cartridge. When used with HP’s HPLIP driver, this printer auto-detects the paper type and ink cartridge type and does appropriate dithering and colour adjustment internally, controlled by the hardware.

Please return to the product information page and verify the numbers provided or try again later. Warranty withdrawn refurbished product: Press down on the cartridge, and then slide it out of the carriage to remove it. Distilled water tap water might contain contaminants that can damage the cartridge.

Wait until the carriage is idle and silent, and then lightly press down on a cartridge to release it.


Or, view all available drivers for your product below. Hewlett-Packard this printer’s manufacturer License: This product has been exchanged for a new or refurbished product. Before you begin, make sure that the cartridge is compatible with your product.

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. If the product is off when the cartridge door is opened, the product will not release the cartridges. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Select an operating system and version to see available software for this product. This page requires Javascript. Would you like to view the product details page for the new product?