All our items are professionally tested, using necessary precautionary measures for handling computer hardware. Disconnect the modem cable from the modem. Verify that all secondary drives have secondary drive capability. The next model up from the , the offered a new processor, bigger HDD, CF card slot and fold-down feet for desktop operation. No action is required. Select Computer Checkup from the Diagnostics menu. RTC battery is dead.

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Rerun POST after each recommended action until the problem is solved and no error message occurs.

Replace the system board and retest. Turn off or disconnect external devices when not using them. If errors occur, they display when the testing is complete. Remove the display panel assembly.

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Houston, Texas, United States. Remove the palm rest cover with touch pad.

Only authorized technicians trained by Compaq should repair this equipment. The signal cable may not be connected properly, or the printer is unplugged.

Modsm System is in Suspend mode. Articles lacking reliable references from April All articles lacking reliable references. Improper cable placement can damage the computer.


The software may be used or copied only in accordance with the terms of the agreement.

Select a valid country. Mouse is not enabled. The computer starts from drive A, and the Diagnostics Welcome screen appears.

Follow the Preliminary Steps. Check the application documentation for memory requirements. Often the spark is neither felt nor heard, but damage occurs. If the problem only occurs when an external device is connected to the computer, the problem may compqq related to the external device or its cable.

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Verify this by running POST with and without the external device connected. Cable is not connected properly. Text set off in this manner presents commentary, sidelights, or interesting points of information. Most notorious is the inclusion of a MiniPCI slot on the bottom, the presence of a slightly faster processor, and the color of the case silver lid was maintained, the rest of the case is all-black. Cable, Hard Drive 1 lc. Remove three standoffs from the system board.


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Hard drive is not seated properly. A number of Presario series notebooks exist with Celeron or Pentium III processors as well, primarily found in the later designs. If the computer is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate. This MSG will be periodically maintained and updated online as needed.


Problem Probable Cause Solution s Battery charge does not last as long as expected. Xompaq two screws from the CD Drive mounting rails and remove the mounting rails from the system board.

Reconnect the keyboard with the computer off.

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To prevent loss of information, always maintain an up-to-date backup of your hard drive at al times, in case of errors or failures. Battery LED icon doesn’t light and battery pack won’t fast charge. Display is blank and the icon is flashing.